Sharing Production Files with ShareSafe
If you're a Logikcull user with access to Downloads, you have the option to securely share Downloads with individuals who are NOT users in your Logikcull account using a feature called ShareSafe.
How do I share a Download?
There are 2 ways to Share a download:
Share a new Download on Step 4 of the Download form which will automatically share the download with the ShareSafe recipient(s) once the Download completes processing, or
Share an existing Download after the download process is completed.
Share a New Download automatically once the Download completes processing
Share a New Download automatically once the Download completes processing
On Step 4 of the Download, click "Securely Share" at the bottom of the download pane.
This will open the ShareSafe form below:
Expand or Hide the ShareSafe form.
Add emails to share with. Paste or type a list of emails into the form. Email addresses can be separated by commas or semicolons.
Add an optional custom message, which will appear in the body of the email invitation.
Set an expiration for the download link. A separate email will be sent to each individual invitee, with each email carrying a unique token. This token will expire automatically after a period of your choosing, or if a new invitation is sent to the same individual.
Receive an email notification when someone accesses the shared file for the first time.
Cancel share. This closes the form and stops the share from proceeding. Your work won't be saved if you click this button, so proceed with caution.
Create and Share Download. This will kick off the download you created, AND automatically share the download with your recipient(s) as soon as it's completed.
Managing a Shared Download
Downloads that have been shared are annotated with a Shared sticker in the top-right corner of the download card under the Downloads Tab with the below label:
View and Manage ShareSafe Recipients
View and Manage the list of shared file recipients by:
> Navigating to the Downloads Tab
> Click the Share button in the download card to access the ShareSafe form
> Scroll down to see sharing history and actions:
Each recipient's access status is reported:
Expired shares are inactive because the link has expired.
Access Revoked shares are inactive because "Revoke Access" was selected.
Selecting "Revoke Access" will cancel the share for that recipient.
Selecting "Resend Email" will send a new invitation and link to the recipient.
What does a ShareSafe recipient see?
ShareSafe recipients will receive an email from email@example.com containing a link to access the shared files. Please review the instructions below for "Accessing Shared Production Files" for details.
Accessing Production Files Shared with Me
Accessing Shared Files
If you received an email inviting you to access and download a file like the message screenshot below, click Access File:
You will be directed to a new browser tab where you will need to register for a free Logikcull account to access your files. Alternatively, you can also sign-up for the free account at this link: http://app.logikcull.com/signup
Once you are logged in with your new account, navigate to the "Shared Files" page from the icons on the far left side of the screen to pull up the Shared Files:
From here, choose whether to:
🔎 "Review" the files in Logikcull with InstantReview (if the production is compatible), or
⬇️ "Download" the zipped production to your computer:
Some tips to keep in mind:
If you have received multiple file access invitations, make sure to follow the link in the most recently received email.
If you do not currently have a Logikcull user account, enter your name, organization, and password to create a free account to access the Shared file.
If you are brought to a login window but do not have an existing Logikcull account, navigate over to app.logikcull.com/signup to create a new account to access the Shared file.
Reviewing Shared Files in Logikcull using InstantReview
Once logged in to Logikcull, select the Shared Files icon in the left-navigation to display all items shared with you. The My Shares page will note if the share has expired, or if it is available to Review (via InstantReview) or Download:
If the Review button is selected and the shared file is compatible, you will be given the option of adding the files to an existing or a new project:
Step-by-Step Instructions for Reviewing ShareSafe Files in Logikcull
Click Shared Files from the left navigation bar.
Click Review next to the file you want to access.
On the Add Shared Files window that appears, you can select an existing project to add the shared files to, or you can create a new project if no project exists.
Select the destination project and click Review at the bottom of the page.
The file will begin uploading to the selected Project in your own Logikcull account. Once completed, the Review button will be replaced with View In Project on the download card under the My Shares page.
Downloading shared production documents to my computer
From the My Shares page, click "Download" next to the file you want to access.
The ZIP file will begin downloading to your computer, according to your computer's download settings. If the sender of the shared files selected to include load file(s), the load files will also be included in the downloaded ZIP.
Frequently Asked Questions
How can I access files if my expiration link has expired?
If you do not access a shared production before it expires, you will not be able to access the shared files and will need to reach out to the user directly to ask them to re-share files with you.
If I added the Shared files to my Project via InstantReview, will I be able to see these files after my access expires?
If you have added a shared production to a Project for review via InstantReview, you will retain access to the shared files even if the share is expired. You can simply click View in Project under the My Shares page to access the files.
Troubleshooting Shared Downloads
Why can't I review my ShareSafe file in Logikcull?
For a shared file to be compatible with InstantReview, it must:
Have been created on or after 11/26/19.
Be contained in a single ZIP volume (no multi-part ZIPs).
Include a load file. Load file should at the least contain fields for bates/control numbers and text/native file links (if applicable).
Images named as Document Number (not as 'original filename'.)
If applicable, Natives named as Document Number (not as ‘original filename’.)
Total size is under 100 GB of data (anything over 100 GB of data will not be able to be shared using IR).
If you are unable to review a file shared with you because it is incompatible, we suggest asking the producing party to recreate and share a new Download that complies with the specifications outlined above. If the producing party needs help with recreating the production, they can reach out to our Support team at Support@Logikcull.com
An invitation was forwarded to me and I need access to the file.
ShareSafe invitations are strictly available only to the individual recipients specified by the sender. You will not be able to view the file if:
Have not received an invitation to view, or
You received a forwarded message containing an invitation to access a file but the message was not originally sent directly to you.
Here are some options you might consider:
If the original recipient created a Logikcull project to view the file, make a request to the original recipient to add you as a user in that project; or
Make a request to the original sender to share the file with your email address.
I'm being prompted to sign into Logikcull when I click on an invitation.
If you are brought to a login page but have not yet set up a user account, it's likely because you've clicked on an expired invitation link. The fastest way to resolve this is to create a new user account at app.logikcull.com/signup, making sure to use the exact same email address that received the invitation to access the file. Once you've established login credentials, you should be able to follow the instructions to view the shared file within Logikcull.