While we attempt to render an image for all supported filetypes uploaded to Logikcull, exceptions can occur. There could be various reasons for why a document would show "preview unavailable" in the document viewer, such as an unsupported file type, corrupt source file, password protection, macros that prevented successful imaging, and many others.
To get a better understanding of why the document wasn't rendered, take a look at the QC tags associated with the document like in the example below:
To view within Logikcull, you would have to fix and re-upload (e.g. convert to a supported file type, upload unprotected version, etc.).
Otherwise, for these imaging exceptions, we provide the option to view any extracted text where available, or download the original document. To view any extracted text, select the "Text Preview" option on the gray action bar (the "Text" icon).
To review natively, you can download the original version of a document by clicking on "...More" on the gray action bar > "Download options" > "Download original" and then open the file with a supported program on your computer: