Getting in-app support at Logikcull is as easy as clicking the help button!
Just select the chat icon from the left navigation bar to open the support window.
Search for help: Our comprehensive library of articles include walk-through videos, screen captures, and step-by-step instructions for getting your work done in Logikcull.
Start a new conversation: Can't find an answer or need specific guidance? Open a chat window to send a message to our support team. These messages are routed to friendly humans with subject matter expertise.
ℹ️ If you don't prefer the in-app chat experience but still need to talk to an expert, we also offer email support - just send us a note at support@logikcull.com and we will reply promptly.See all your conversations: Look through your chat transcripts if you need to review past guidance.
My in-app chat doesn't seem to be working. What should I do?
If chat support doesn't open, you may have to disable a pop-up blocker or adjust your browser settings to allow JavaScript. Our chat system is hosted by a third-party application called Intercom. This app uses Javascript.
Whitelisting https://js.intercomcdn.com/ on your firewall is recommended as a troubleshooting step. A refresh of the page may be required.
Alternatively, you may also contact support by email, at support@logikcull.com