Getting in-app support at Logikcull is as easy as clicking the help button!

Just select the chat icon from the left navigation bar to open the support window.

  1. Search for help: Our comprehensive library of articles include walk-through videos, screen captures, and step-by-step instructions for getting your work done in Logikcull.

  2. Start a new conversation: Can't find an answer or need specific guidance? Open a chat window to send a message to our support team. These messages are routed to friendly humans with subject matter expertise.



    ℹ️ If you don't prefer the in-app chat experience but still need to talk to an expert, we also offer email support - just send us a note at support@logikcull.com and we will reply promptly.



  3. See all your conversations: Look through your chat transcripts if you need to review past guidance.

My in-app chat doesn't seem to be working. What should I do?

If chat support doesn't open, you may have to disable a pop-up blocker or adjust your browser settings to allow JavaScript. Our chat system is hosted by a third-party application called Intercom. This app uses Javascript.

Whitelisting https://js.intercomcdn.com/ on your firewall is recommended as a troubleshooting step. A refresh of the page may be required.

Alternatively, you may also contact support by email, at support@logikcull.com

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