Setting up Two-Factor Authentication (2FA)
Click on your profile picture on the navigation bar to go directly to your User Profile.
Look for the Two-Factor Authentication section and click on "Enable."
You can then set up either an SMS text message authentication or app-based authenticator.
After selecting a method, you will need to enter your Logikcull password, followed by the authentication code provided by either method.
Setting up an authenticator app
Once validated, Two-Factor Authentication is now enabled for your login.
Generating and Downloading Backup Codes
⚠️ You have the option to generate backup codes (just in case!) and add a fallback SMS number in the event you lose your device or are unable to access it.
This is highly recommended!
Setting Account-Wide Login Policies
If you are an Account Owner, you can require Two-Factor Authentication for all users in your account by going to the Preferences section of your Account Settings page and enabling Two-Factor Authentication for the Account.
NOTE: If you've lost your device used for Two-Factor Authentication (and do not have access to your temporary recovery codes), but need Two-Factor Authentication re-enabled on a new device, please chat with our support team and provide the following information:
Your user account email address
A fallback number that receives SMS messages, so that we may send you a one-time code to have this reset
What is Two-Factor Authentication?
Two-factor authentication (a type of multi-factor authentication) is a method of providing more secure access to web sites and applications than can be achieved with a standard single-password system. Rather than requiring a single password, two-factor authentication allows you to provide a secret code that is unique each time you log in. This code can be provided either via an SMS text to a phone, or via an authentication app for your smartphone.
Why use Two-Factor Authentication?
Two-factor authentication helps keep you and your data safe and secure. With two-factor authentication enabled, a hacker who managed to steal your username and password would be stopped at the front door without a way to get past the second authentication. With over 65% of people using the same password for everything, having a secondary password available exclusively to you could be the difference between a great day at work and a very, very bad one.
What do I need to use Two-Factor Authentication?
A phone that can receive SMS messages and/or a iOS/Windows/Android smartphone are all you need to get two-factor authentication enabled for your account today.
What if I choose not to use Two-Factor Authentication?
You will not be able to access any accounts that are now requiring two-factor authentication. However, you will immediately regain access in the future if you do enable two-factor authentication for your account.
I have SSO (single sign-on) set up internally and need to enforce Two-Factor Authentication for external users. Will my internal users be forced to use Two-Factor Authentication in this case?
If you enforce account-wide Two-Factor Authentication for the account, it will not be enforced for SSO users. Internal users can disable this feature still have access to the account by virtue of SSO.
I have other questions about Two-Factor Authentication.
Feel free to chat in to our friendly support team with any questions you have - we're happy to help!