If you've received a load file error message indicating that the load file "could not be parsed," you can try to resolve it by converting to UTF-8
Using TextEdit in Mac to convert load files
Open TextEdit and navigate to TextEdit > Preferences… > Open and Save
Save As setting should be “Unicode (UTF-8)”
Right-click on the file and open with TextEdit, create a duplicate by going to File/Duplicate
Save a copy and check to make sure its UTF-8 encoded when saving.
Re-upload to Logikcull and validate.
See screenshots below:
Upload your copied file in UTF-8 format to Logikcull in lieu of your original file.