Logikcull Discovery FAQs

What Are Logikcull's data sub-processors?

Information about how data is managed within and outside of Logikcull.

Written by Erica Robinson
Updated this week

How do I contact support?

Stuck? Have a question? Our Product Support Team is here to help.

Written by Leah Keilty
Updated this week

How to send console errors from your browser

Logikcull's support team may ask if you have console errors when troubleshooting. Here's how to capture the console log.

Written by John OHara
Updated this week

How do I grant support access to my project?

You can grant the product support team temporary access to any Logikcull project.

Written by Leah Keilty
Updated this week

Whitelisting Logikcull URLs

Depending on your organization's security infrastructure, you may need to whitelist Logikcull to gain access to Logikcull.

Written by John OHara
Updated this week

How do I add new users to multiple projects?

If you are an Account Owner or Account Admin you may add users to multiple projects quickly and efficiently.

Written by John OHara
Updated this week

How can I add a profile picture to my user avatar?

Customize your user profile with a picture and make it easier to collaborate in Logikcull.

Written by Erica Robinson
Updated this week

How do I remove users?

Account admins can remove users from the account or individual projects.

Written by Kate
Updated this week

How to switch Logikcull 2FA from SMS text to a smartphone app

Avoid SMS text delays from mobile carriers by switching to an Authenticator app on your mobile device.

Written by Jury Joves
Updated this week

How do I change my notification preferences?

Choose whether to receive or opt-out of email and in-app notifications for events in your Logikcull projects.

Written by Kate
Updated this week

What is the Logikcull + Clio integration and what does it do?

Save time and effort by mirroring your Clio matters in Logikcull, and vice-versa.

Written by Jayme Howland
Updated this week

How do I change my password?

How to change your password from a logged-in Logikcull session

Written by Jess Garatva
Updated this week

How do I set up 2-Factor Authentication (2FA)?

Enabling 2FA, backup codes, and setting organization-wide login policies

Written by John OHara
Updated this week

How do I change the Account Owner for my organization?

Current Account Owners can easily switch roles as needed.

Written by John OHara
Updated this week

How do I see my notifications?

Update your email and in-app notifications to make sure you're up to speed on activity in your projects.

Written by John OHara
Updated this week

Getting Started with SSO at Logikcull

Helpful links to Logikcull's Single Sign-On documentation

Written by John OHara
Updated this week

How do I delete a project?

Account Owners and Account Administrators can delete an entire project in just a few clicks.

Written by John OHara
Updated this week

What are downloadable usage reports and how do they work?

Usage reports aid in account auditing, project and account trend analysis, and pre-project usage calculations

Written by Jayme Howland
Updated this week

How do I delete a download?

Download deletion is easy - but be careful, because it's also permanent!

Written by Kate
Updated this week

How can I sort my tags in a different order?

Project admins and above can organize your tags to fit the way your team reviews documents.

Written by Jessie Higginbotham
Updated this week

How do I see an audit of activity on a document?

Use the activity feed to track who, what and when anything was done to a document

Written by Jayme Howland
Updated this week

Logikcull Data Copy

Easily copy data from one project to another within Logikcull

Written by John OHara
Updated this week

How do I disconnect or reset a cloud upload integration?

You can disconnect any cloud integration service for which you are currently set up in just a few clicks.

Written by Susha Goettsch
Updated this week

How do I adjust user permissions in my account?

Add users to projects and adjust permission levels easily from your account settings.

Written by John OHara
Updated this week

What are project templates and how do they work?

Project templates will boost workflow efficiency with pre-configured user, tag, field and preference settings.

Written by Erica Robinson
Updated this week

How do I delete a tag folder

Project admins and above can delete tag folders.

Written by John OHara
Updated this week

What is Two-Factor Authentication?

Two-factor authentication, or 2FA, adds a layer of security to your Logikcull account.

Written by Jayme Howland
Updated this week

How can I share a download/load file template with another Project in my Account?

Creating a download or load file template that can be shared across your account

Written by Kate
Updated this week

What is User Activity Reporting and how does it work?

Get valuable insights into your Logikcull account's user activity.

Written by John OHara
Updated this week

How can I organize my tags?

Project admins and above can place tags into folders and arrange them in a way that makes sense for your review.

Written by John OHara
Updated this week

How can I add a new tag?

Project admins and above can create new tags for your project.

Written by Erica Robinson
Updated this week

How can I add a new user?

Easily add users and set permissions for their level of access.

Written by Jessie Higginbotham
Updated this week

How do I release a Legal Hold?

Learn how Logikcull's Legal Hold feature allows users to release a Legal Hold.

Written by Kate
Updated this week

How to create a Legal Hold

Written by Leah Keilty
Updated this week

How to add/edit/delete a Legal Hold template

Written by Cindy Langenbeck
Updated this week

How to edit a Legal Hold

Easily update recipients, subject, text, call to action, reminders, and release text on your Logikcull Legal Hold.

Written by Cindy Langenbeck
Updated this week

Legal Hold: Updating email senders and recipients

Add email cc: recipients, change the email display name or "reply-to" email address for your Legal Hold emails

Written by Cindy Langenbeck
Updated this week

How to upload productions

Pull previously-processed images, natives, text, and metadata into Logikcull using load files.

Written by John OHara
Updated over a week ago

Is it possible to delete an upload?

Uploads can be easily deleted by account and project managers. Deletion permanently removes documents and related work product.

Written by Erica Robinson
Updated over a week ago

How do I create a new project?

Creating a project in your account

Written by John OHara
Updated over a week ago

How do Cloud Uploads work?

Cloud integrations and Slack uploads make quick work of moving collections into Logikcull for search and review.

Written by Erica Robinson
Updated over a week ago

Why did my upload fail?

Here are some common troubleshooting steps when an upload fails.

Written by John OHara
Updated over a week ago

How to edit a custodian name

Logikcull makes it easy to correct a misspelling or edit a custodian name after you've uploaded data using File Upload or Cloud Upload.

Written by John OHara
Updated over a week ago

Uploading data

How to upload native electronic data into your Logikcull eDiscovery project.

Written by John OHara
Updated over a week ago

What are the automated steps involved during the upload process?

Logikcull automatically schedules, processes, and deduplicates your file uploads with a simple drag-and-drop interface.

Written by John OHara
Updated over a week ago

How do I upload new native data to my project?

Drag and drop - let Logikcull do the rest.

Written by John OHara
Updated over a week ago

How do I use the Microsoft Office 365 Integration?

Kick off cloud-to-cloud uploads directly from MS365 / O365

Written by John OHara
Updated over a week ago

How do I migrate data from another review platform to Logikcull?

This guide will help you migrate data from eDiscovery software platforms into Logikcull.

Written by Jury Joves
Updated over a week ago

Resolving "Missing image/native/text" file errors in Database Uploads

Make sure your import volume aligns exactly with your load files. We'll show you how.

Written by John OHara
Updated over a week ago

Logikcull and Google Vault

Use our GVault eDiscovery integration to transfer collections from G Suite applications to Logikcull via a cloud-to-cloud integration.

Written by Jayme Howland
Updated over a week ago

What are Smart Overlays and how do they work?

Overlays are an easy way to add or replace images and/or metadata on your database uploads.

Written by Jess Garatva
Updated over a week ago

How do I rename an upload?

Project and Account Admins can rename uploads in just a few clicks.

Written by Jayme Howland
Updated this week

How to convert load files to UTF-8 in Mac

Directions on how to convert your load files when you encounter parsing errors during your database upload

Written by Jess Garatva
Updated over a week ago

How long will it take to process my data?

There are many factors to take into account when processing data in Logikcull.

Written by Jess Garatva
Updated over a week ago

How can I organize my uploads into folders?

Organize and manage your uploads, and create searches with upload folders

Written by Susha Goettsch
Updated over a week ago

What metadata does Logikcull extract?

During your upload, Logikcull extracts, captures and indexes a comprehensive collection of metadata for your search and review.

Written by Susha Goettsch
Updated over a week ago

How do I import Slack data into Logikcull?

Logikcull converts Slack JSON files and metadata into easy to search and review activity logs through a user-friendly slack export viewer.

Written by John OHara
Updated over a week ago

Database upload fields

Fields that need to be mapped in Step 3 of a Database Upload

Written by Jayme Howland
Updated over a week ago

How to import and view emails from Outlook (PST file) or Gmail (MBOX file)

Helpful information on how best to extract email from desktop or cloud versions of Outlook or Gmail for upload into Logikcull

Written by Jayme Howland
Updated over a week ago

Logikcull production upload requirements

These specifications will help ensure your database uploads are loaded into Logikcull without complications.

Written by Leah Keilty
Updated over a week ago

Importing Concordance or Relativity formatted documents into Logikcull

These guidelines will help you export productions that meet Logikcull's database import requirements.

Written by John OHara
Updated over a week ago

Zip files in Logikcull

Logikcull's recommended zip utilities for Windows and Mac operating systems

Written by Erica Robinson
Updated over a week ago

How do I upload ZIP files from a Mac?

How to upload files archived from a Mac

Written by John OHara
Updated over a week ago

How is document date metadata populated?

Logikcull uses a priority hierarchy to determine a document date from available metadata.

Written by John OHara
Updated over a week ago

What file types does Logikcull support?

Logikcull easily processes and creates reviewable images for hundreds of file formats

Written by Kate
Updated over a week ago

How do I map the fields in my load file to Logikcull?

Link metadata in your load file to searchable fields in Logikcull with our field mapping tool.

Written by Kate
Updated over a week ago

VoiceTouch AV Transcription

Logikcull's VoiceTouch feature allows you to quickly transcribe text from processable media.

Written by Ricardo Ortiz Vazquez
Updated over a week ago

What are Smart Responsive Tags?

Smart Responsive Tags help prevent reviewers from tagging documents Responsive and Non-Responsive simultaneously.

Written by John OHara
Updated over a week ago

SimDocs

Logikcull's Similar Docs feature allows you to find documents with similar text content directly from the document viewer.

Written by Ricardo Ortiz Vazquez
Updated this week

How can I view the metadata of a document?

Get a deep-dive view of document metadata throughout the application.

Written by John OHara
Updated over a week ago

How do I bulk tag duplicates?

Easily bulk tag all duplicates of a document in the document viewer.

Written by John OHara
Updated over a week ago

How do I comment on a document and notify other users?

Mention other users for live, dynamic conversations about documents in your review set.

Written by John OHara
Updated over a week ago

What are document versions?

Preview downloaded versions of your documents to check endorsements and redactions prior to sharing with others.

Written by John OHara
Updated over a week ago

How do I search on a saved search?

Discover ways to search a saved search, search multiple saved searches and even exclude saved searches

Written by Jess Garatva
Updated over a week ago

How to generate a search hit report from bulk keyword results

Quickly generate a CSV report of your bulk search terms and hit counts.

Written by Jess Garatva
Updated over a week ago

How do I change the Dedupe View?

Deduplication is a filter view that can be given a default setting, and changed, at any time without impacting work product.

Written by John OHara
Updated over a week ago

Customizing document tools

Add or remove document review tools for a custom review experience.

Written by John OHara
Updated over a week ago

How does the bulk select tool work?

Make your review easier with bulk tagging, assigning and culling.

Written by Jess Garatva
Updated over a week ago

How to apply tags to all documents in a family

Tagging entire families is quick and easy.

Written by Jayme Howland
Updated over a week ago

How does the "Potentially Privileged" QC Tag work?

Logikcull checks your metadata against a database of known law firm domains to flag potentially privileged communications

Written by John OHara
Updated over a week ago

How does deduplication work?

Logikcull automatically deduplicates across the entire project and allows for global, custodian-level, and no-dedupe views. Here's how.

Written by Leah Keilty
Updated over a week ago

Retrieving search syntax using Search Builder

Search Builder is a quick way to retrieve field names, tags, and more.

Written by John OHara
Updated over a week ago

How do I cull family members?

Cull entire families of documents - email, attachments, and embedded documents - in one fell swoop with our bulk action tool.

Written by John OHara
Updated over a week ago

How can I save a search?

Saved searches keep your reviews organized - and they're the foundation for building eDiscovery production sets in Logikcull.

Written by Leah Keilty
Updated over a week ago

Search and filter on document families

Quickly include attachments and embedded documents stats related to your search query - without locking a search.

Written by John OHara
Updated over a week ago

How do I create review sets for reviewers?

Easily divide searches into batches for review.

Written by Leah Keilty
Updated over a week ago

How do I tag or untag a group of documents from the same e-mail thread?

Tag or untag threads in bulk from the document info panel.

Written by John OHara
Updated over a week ago

How do I search or sort by file paths within Logikcull?

Logikcull extracts the relative file path of uploaded documents for easy searching and sorting.

Written by John OHara
Updated over a week ago

How does the OCRed QC Tag work?

Easily identify the documents where Logikcull ran Optical Character Recognition (OCR).

Written by John OHara
Updated over a week ago

How does Search Builder work?

Powerfully simple search construction is available with Search Builder tools.

Written by John OHara
Updated over a week ago

What is proximity search?

Use proximity search to find two words within a specific distance of each other in a document

Written by John OHara
Updated over a week ago

What are Custom Fields and how do they work?

Create a searchable field for document review with custom fields.

Written by Jessie Higginbotham
Updated over a week ago

How do I bulk-redact documents?

Bulk redaction takes the legwork out of common redaction workflows.

Written by John OHara
Updated over a week ago

Searching for documents with tagging inconsistencies

Find tagging inconsistencies with family members and exclude for production.

Written by Jury Joves
Updated over a week ago

Boolean search tips

Include and exclude terms with AND, OR, AND NOT Boolean operators for tasks such as tag exclusion and keyword searches.

Written by John OHara
Updated over a week ago

What happens when I enter the Contra Code on the Logikcull homepage?

If you found this, then welcome to a wonderful surprise!!

Written by Robert Hilson
Updated over a week ago

How do I review video and audio files in Logikcull?

Logikcull's processing engine makes light work of your video and audio eDiscovery.

Written by Kate
Updated over a week ago

How do I use the filter carousel?

The filter carousel can be used to narrow search results and uncover insights about your uploaded data.

Written by Jess Garatva
Updated over a week ago

Prepare a Random Sample for QC

Preparing a Random Sampling with Logikcull and Excel

Written by Jessie Higginbotham
Updated over a week ago

What are the Advanced Search Builder fields searching for?

The Advanced Search Builder makes it easy to look up metadata and text using Logikcull search terms.

Written by Jayme Howland
Updated over a week ago

Searching for production bates numbers

Searching for bates numbers by productions, database uploads, filename, bates range.

Written by Leah Keilty
Updated over a week ago

How do repeat tags work?

Repeat tags help speed up your document review by making tagging simpler and quicker.

Written by Jess Garatva
Updated over a week ago

How to conduct advanced eDiscovery searches

Logikcull supports exact phrases, boolean operators, wildcards, fuzzy terms, proximity, term boosting and metadata field searches.

Written by John OHara
Updated over a week ago

Helpful search syntax for work product updates applied by a user

Need to find out when a user tagged, culled, or commented on a document? These sample searches can help.

Written by John OHara
Updated over a week ago

Viewing and searching Box metadata

Have eDiscovery collections in Box? Logikcull imports helpful metadata along with your Box-imported files.

Written by Susha Goettsch
Updated over a week ago

Why doesn’t my document have a preview image?

A "preview unavailable" message can be caused by many different factors. Here are some troubleshooting steps.

Written by Jess Garatva
Updated over a week ago

How does the "Potentially Privileged" QC Tag work?

Logikcull checks your metadata against a database of known law firm domains to flag potentially privileged communications.

Written by Erica Robinson
Updated over a week ago

How does Logikcull's OCR (Optical Character Recognition) process work?

OCR, or Optical Character Recognition, text searches, and image highlighting through Logikcull's powerful processing engine.

Written by Erica Robinson
Updated over a week ago

What are persistent and search highlights?

Use persistent and search highlights to help facilitate the search and review process.

Written by Leah Keilty
Updated over a week ago

Who has access to notifications?

Need to collaborate on a document? Mention anyone on your team and they will receive a notification, in-app and via email.

Written by Jayme Howland
Updated over a week ago

What languages can Logikcull detect?

Logikcull detects the most prominent language in a document

Written by John OHara
Updated over a week ago

How do I add a note to a document?

Adding notes to a document is like adding sticky notes to a file, but 100% searchable across the entire project.

Written by Jayme Howland
Updated over a week ago

How can I utilize the Document Splitter?

Easily break apart large documents into smaller PDFs for review.

Written by Leah Keilty
Updated over a week ago

How do I redact a PDF or document image?

With Logikcull's redaction tool, you can easily mark out redactions. We'll automatically re-OCR and save the redacted version for you.

Written by John OHara
Updated over a week ago

How do I find the last email in a thread?

Find the terminal, or "last email" in every email thread.

Written by John OHara
Updated over a week ago

How do I share an existing download?

Easily and securely share existing downloads with outside parties using ShareSafe.

Written by John OHara
Updated over a week ago

How can I review the settings for previously-created downloads?

Easily QC previously-created downloads in your project. Here's how.

Written by John OHara
Updated over a week ago

Load file metadata field descriptions

Your metadata load file can be customized to include these fields with your download of images, natives, and text.

Written by John OHara
Updated over a week ago

How do I manage a shared download?

Easily manage, revoke, re-share or re-send invitations to shared downloads.

Written by John OHara
Updated over a week ago

How do I create a privilege log or search CSV download?

Follow best practices with a CSV download to create privilege logs or review metadata/work product in a spreadsheet.

Written by Erica Robinson
Updated over a week ago

What is InstantReview and how does it work?

InstantReview takes the guesswork - and risk - out of sharing document productions between parties.

Written by Jayme Howland
Updated over a week ago

What does a ShareSafe invitee see?

A walkthrough of what recipients will see when receiving a ShareSafe link

Written by Jayme Howland
Updated over a week ago

Bulk download to PDF

Easily print your search results to PDF from a single menu.

Written by John OHara
Updated over a week ago

How can I share a single document with another user?

Share individual documents through comments or by assigning for review.

Written by Jayme Howland
Updated over a week ago

How do I Export an entire Project?

Archiving your Logikcull projects is as easy as downloading all the documents in your project along with all available metadata.

Written by John OHara
Updated over a week ago

Download Checklist

How to ensure quality control in your eDiscovery downloads

Written by John OHara
Updated over a week ago

Is there a way to export document notes and/or comments?

How to incorporate notes into your download

Written by Jess Garatva
Updated over a week ago

What is ShareSafe?

Quick, easy and secure - ShareSafe keeps your documents in one place while you maintain access control of your productions.

Written by John OHara
Updated over a week ago

How do I endorse/bates stamp my documents?

Bates stamp, add confidentiality designations, and tag-based endorsements during the download workflow.

Written by John OHara
Updated over a week ago

How do I download previously produced images?

Quickly and easily create images from prior production sets.

Written by Jayme Howland
Updated over a week ago

What does family inclusion setting mean?

Managing family inclusion for your downloaded documents

Written by Jess Garatva
Updated over a week ago

How do I customize a download based on tags?

Set override rules with tag-based slipsheeting.

Written by Jess Garatva
Updated over a week ago

Is there a way to export only the load file from an existing download?

Re-export just the load file from any existing download, or export a search CSV of selected metadata.

Written by Erica Robinson
Updated over a week ago

How do I share produced documents?

Share document productions with opposing or an outside party while ensuring the security and control of data transfer

Written by Erica Robinson
Updated over a week ago

How to create a download or production (Video)

Learn to use Logikcull's document production software to produce, endorse, and securely share productions in 4 easy steps.

Written by John OHara
Updated over a week ago

What are download templates?

Save time on all your download workflows with easy-to-use templates.

Written by Leah Keilty
Updated over a week ago

Why does my download have several ZIP files and how do I open them?

How to open multi-part zip files after downloading in Logikcull

Written by John OHara
Updated over a week ago

How does Logikcull name files & folders in my download?

Easily name images and folders according to production specifications.

Written by John OHara
Updated over a week ago

What fields are pre-populated in the download load file templates?

How to edit default load file templates, list of fields in default load file templates

Written by John OHara
Updated over a week ago