This feature is available to customers on the Business Plan.
Click on your profile picture on the navigation bar to go directly to your User Profile.
Look for the Two-Factor Authentication section and click on "Enable."
You can then set up either an SMS text message authentication or app-based authenticator.
After selecting a method, you will need to enter your Logikcull password, followed by the authentication code provided by either method.
Once validated, Two-Factor Authentication is now enabled for your login.
⚠️ You have the option to generate backup codes (just in case!) and add a fallback SMS number in the event you lose your device or are unable to access it.
This is highly recommended!
If you are an Account Owner, you can require Two-Factor Authentication for all users in your account by going to the Preferences section of your Account Settings page and enabling Two-Factor Authentication for the Account.
NOTE: If you've lost your device used for Two-Factor Authentication (and do not have access to your temporary recovery codes), but need Two-Factor Authentication re-enabled on a new device, please chat with our support team and provide the following information:
- Your user account email address
- A fallback number that receives SMS messages, so that we may send you a one-time code to have this reset