Email communication is crucial when it comes to discovery. Currently, we support the following file types for email:
PST, MSG, WINMAILDAT, EMLX, EMLXPART, EML, MBOX
We typically see Outlook email being exported as a PST file, and Gmail email as MBOX. You can choose to use a third-party solution for your export, or depending on what version you have, you can use the built-in tools to get these files. See What kind of files can I upload into Logikcull? for more information.
If you have an Outlook application installed on your computer, you can export items as according to the steps outlined here.
If you don't have the desktop application, there is a way to get it from cloud access as well - check out this link.
Exporting from Gmail is just a matter of steps as well - click here!
Once you have these email files, just drag and drop into Logikcull!*
* Please note: If you are uploading Outlook PST files, the PST should be disconnected from MS Outlook before uploading. To disconnect the PST, Open Outlook > Right-click the Personal Folders file (i.e. the PST) that you want to remove from the Navigation Pane > Click Close Personal Folders.